Privacy policy
In short: we use your data to help you find work (if you are a candidate) or to hire (if you are a business). AI helps us screen and rank, but the decision to hire is always made by a person. We do not sell your data. You can ask to see, correct or delete it by writing to privacy@laburando.co.
1. Who is responsible
The data controller is LABURANDO LLC, a company formed in Delaware (United States), with its address at 8 The Green, Ste R, Dover, DE 19901, USA. Contact: privacy@laburando.co · +34 622 73 99 27.
Representative in the European Union
Because LABURANDO LLC is not established in the European Union, it has appointed the following representative under Article 27 of the General Data Protection Regulation (GDPR):
Maria Carolina Morantes Forero
Plaça Virgen Victoria 7, piso 2, puerta 3
46960 Aldaia (Valencia), Spain
privacy@laburando.co
You can contact the representative or us directly about any matter relating to your data.
2. Who this policy covers
- Candidates: people looking for work who talk to Laburando, mainly on WhatsApp.
- Businesses: contact people at the businesses that use Laburando to hire.
- Visitors to laburando.co and people who write to us.
3. What data we process
Candidates
- Identity and contact: name, phone number and WhatsApp profile name.
- Work profile: experience, positions of interest, availability, the approximate area where you want to work, salary expectations, languages and, if you send it, your CV.
- Conversations: the text messages and voice notes you send us, and our replies.
- Assessment: the summary and rating we generate about your fit for a role, and the notes of the person who reviews it.
- Outcome: whether you were interviewed, whether you were hired and, if the business tells us, whether you are still working there after 30 and 90 days.
We do not ask for sensitive data (health, ethnic origin, religion, political opinions, sexual orientation, union membership, etc.). If you share it on your own, we do not use it to assess you and we delete it.
Businesses
- Name, role, email and phone number of contact people; role details and the decisions they make about candidates.
Website visitors
- The website does not use cookies or tracking tools. Our hosting provider processes technical data (such as the IP address) to serve the page and protect it against attacks.
- If you email us, we process your address and the content of your message to reply.
4. Why we use it and on what legal basis
| Purpose | Legal basis |
|---|---|
| Building your candidate profile from the conversation and suggesting roles that fit you | Your consent, given when you start the conversation and accept these terms, and steps taken at your request before entering into a contract |
| Sending your application (profile and assessment) to the business offering the role you are interested in | Steps taken at your request before entering into a contract |
| Arranging interviews and sending reminders on WhatsApp | Steps taken at your request before entering into a contract |
| Measuring hiring outcomes (30 and 90 days) to improve match quality | Legitimate interest in improving the service; you can object |
| Providing the service to businesses and managing the commercial relationship | Performance of the contract and legitimate interest |
| Auditing how the AI works, detecting bias and preventing fraud | Compliance with legal obligations and legitimate interest |
| Replying to your messages and requests | Legitimate interest and, where applicable, legal obligation |
You can withdraw your consent at any time by writing “STOP” on WhatsApp or emailing privacy@laburando.co. Withdrawing it does not affect processing already carried out.
5. Use of artificial intelligence and human decision
- We use AI models to talk with you, structure your profile, summarize your answers and rank candidates against the requirements of a role (for example, availability, distance and experience).
- We always tell you that you are talking to an AI assistant.
- No hiring or rejection decision is made solely by automated means. A person at the business reviews and decides; the AI only makes suggestions.
- You have the right to ask for a person to review your case, to express your point of view and to receive an explanation of the criteria used. Write to privacy@laburando.co.
- We regularly review the system to detect and correct bias, and we keep logs of how it works for audit purposes.
6. Who we share data with
- Businesses whose roles you apply for: they receive your profile, the assessment and the contact details needed to interview you. Each business is responsible for what it does with that data afterwards.
- Providers acting on our behalf (processors):
- messaging: Meta's WhatsApp Business Platform;
- server and database hosting in the European Union;
- artificial intelligence model providers;
- email and office tools;
- hosting of this website and network protection.
- Authorities, when required by law.
We do not sell your data or use it for advertising.
7. International transfers
Some providers (for example, messaging or AI providers) may process data outside your country or outside the European Economic Area, including in the United States, where LABURANDO LLC is formed. In those cases we use appropriate safeguards, such as the EU-U.S. Data Privacy Framework, standard contractual clauses approved by the European Commission, or other equivalent mechanisms required by the law of your country. You can ask us for a copy of these safeguards.
8. How long we keep data
- Candidate profiles and conversations: up to 24 months from your last interaction, unless you ask us to delete them sooner.
- Applications to a role: for the duration of the process and up to 12 months afterwards, to handle claims.
- AI audit logs: for as long as applicable law requires, with a minimum of 6 months; without identifying data where possible.
- Business data: for the duration of the relationship and the legal periods that follow (for example, tax).
- Emails: for as long as needed to reply and up to 12 months afterwards.
If you ask for deletion, we only keep your number on a suppression list so that we do not contact you again.
9. Your rights
You can exercise your rights of access, rectification, erasure, objection, restriction of processing and data portability at any time, and withdraw your consent. You also have the right not to be subject to decisions based solely on automated processing.
Write to privacy@laburando.co stating which right you want to exercise and the phone number you used to talk to us. We will reply within the period set by applicable law, generally one month. To delete your data, see also Data deletion.
10. Security and minors
We apply appropriate technical and organizational measures: encryption in transit, access control, activity logs and data minimization. Laburando is intended for adults of legal working age in their country. We do not knowingly process data of minors; if we find that a person is a minor, we delete their data.
11. Information by country
European Union / Spain
The GDPR applies. If you believe we have not handled your rights properly, you can lodge a complaint with the data protection authority of your country; in Spain, the Agencia Española de Protección de Datos (aepd.es).
Colombia
Law 1581 of 2012 and Decree 1377 of 2013 apply. As a data subject, you have the right to know, update, rectify and delete your data, to request proof of the authorization you gave and to revoke it. We handle queries within 10 business days and claims within 15 business days. If you are not satisfied, you can contact the Superintendencia de Industria y Comercio (sic.gov.co).
Mexico
The Federal Law on the Protection of Personal Data Held by Private Parties applies. You can exercise your rights of access, rectification, cancellation and objection (ARCO rights), and revoke your consent, by writing to privacy@laburando.co. We will reply within 20 business days. If you are not satisfied, you can contact the competent data protection authority, which since 2025 is the Secretaría Anticorrupción y Buen Gobierno. This policy is our privacy notice.
Panama
Law 81 of 2019 and its regulations apply. You can exercise your rights of access, rectification, cancellation, objection and portability and, if you are not satisfied, contact the Autoridad Nacional de Transparencia y Acceso a la Información (ANTAI).
Peru
Law 29733 and its regulations apply. You can exercise your rights of access, rectification, cancellation and objection and, if you are not satisfied, contact the Autoridad Nacional de Protección de Datos Personales of the Ministry of Justice and Human Rights.
12. Changes
If we change this policy in a meaningful way, we will update the date above and, if it affects you, let you know through the channel we use with you. This policy is available in Spanish and English; if they differ, the Spanish version prevails for Spanish speakers.